Every missed call gets a text back in seconds.
You're on a roof, under a sink, or driving between jobs. When a customer calls and nobody picks up, PingMyCustomers texts them back right away, so the job doesn't go to the next shop on Google.
For HVAC, plumbing and pest control shops in Dallas–Fort Worth. Your number stays the same.
What missed calls cost your shop
Adjust these to your numbers. Nothing is sent anywhere; the math runs on this page.
Won back each month: $1,421 (9.5× the $149 fee)
Plus a one-time $8,400 from past customers reminded they're due.
Conservative estimates from your numbers: half of missed calls are real jobs, you'd win half of those, and a text wins back a quarter. Not a guarantee.
How it works
Nothing to install and no new phone number for your customers to learn. We set it up with you in about 15 minutes.
Unanswered calls forward to us
Your business line stays the same. Calls you don't answer roll over, and the caller gets a text within seconds.
Replies come straight to your phone
When a customer wants to book, you get a text with their number. You reply the way you already do. No app, no dashboard.
Past customers get reminded
Customers on recurring service who agreed to hear from you get a reminder when they're due for their tune-up or treatment.
Built for the trades that live on the phone
Pricing
Founding rate for the first ten Dallas–Fort Worth businesses. No setup fee, month to month, cancel any time.
The 3× guarantee
Every Monday you get a text showing the missed calls we answered and the jobs you booked. If booked jobs don't reach three times your monthly fee in your first 60 days, your second month is free.
Questions owners ask
Do I need a new phone number?
No. Your business number stays exactly the same. We turn on call forwarding for calls you don't answer, so those roll to us and the caller gets a text. Customers never see a new number to call.
Do I have to download an app or log into anything?
No. Everything comes to you as a text on the phone you already carry: new leads, replies, and a Monday summary of what was booked. If a customer wants to book, you text or call them back like you always do.
I already use Housecall Pro, Jobber, or ServiceTitan. Do I need this?
Some of those include a basic text-back if you set it up. What we add is the done-for-you part: we set everything up with you, remind your past customers when they're due, and prove the results every week. If your current software already covers you, we'll tell you so during the audit.
Is texting customers legal in Texas?
Yes, when it's done right. A text replying to someone who just called you is a direct response to their call. Reminders only go to customers who agreed to hear from you or already do business with you. Every message names your business and lets people reply STOP, and reminders only go out during daytime hours.
What does the audit involve?
We call your business line during a normal weekday, like a customer would, and tell you what happened: whether anyone answered, how long it rang, and whether you got a text back. It's free and takes nothing from you.
What does it cost, and is there a contract?
The founding rate for the first ten DFW businesses is $149 a month with no setup fee. It's month to month, and you can cancel any time.
How does the guarantee work?
Every job booked through PingMyCustomers is logged when you reply BOOKED with the amount. If those jobs don't add up to at least three times your monthly fee in your first 60 days, your second month is free.
Get a free missed-call audit
We'll call your shop like a customer would and tell you exactly what happens.